Category Archives: Help

MobileTrans – transfer data from phone to phone

It is exciting when you got a new smartphone! You got a great deal and a huge upgrade with the new phone, however, your old phone has been with you for years and its set up how you like it – with all of your contacts, messages, apps and settings. How to move all of your old phone important data to your new device? For some people, setting up a new phone is very easy if they haven’t changed the mobile OS, but if you changed the mobile OS from Android to iOS or iOS to Android, it is not easy to get data from your old phone to your new device. Luckily, we have the MobileTrans helping you transfer mobile phone data.

MobileTrans provides a fast and easy way to transfer all of your data from an old phone to a new one. The smart software can effectively and effortlessly transfer your mobile phone data like contacts, messages, call logs, photos, music, videos, apps and calendar without any restrictions. It works with iPhone, Android phone, Windows Phone, Nokia and BlackBerry phone on different networks and carriers. If you switch phone from Android to Android, MobileTrans can transfer your app and app data, such as WhatsApp, Messenger, Facebook, Twitter, Instagram, Skype, Viber and more.

Besides supporting transfer data from phone to phone directly, MobileTrans also lets you restore and backup phone data. You can backup phone data to computer for security, or restore phone data to your new smartphone from a previously backup file with iTunes, iCloud, Kies, Kies 3, or BlackBerry Desktop Software. The updated MobileTrans is compatible with iOS 10, Android 6.0.1 Marshmallow and 7.0 Nougat, iTunes 12.4, supporting the newest released iPhone 6S, 6S Plus, Samsung Galaxy S7, S7 Edge, Galaxy Note 5, and Windows 10 Mobile. The iPhone 7, Galaxy Note 7 are also added to support.

MobileTrans - Phone to Phone Transfer MobileTrans - Phone to Phone Transfer for Mac
Support Windows 10, 8.1, 8, 7, Vista, and XP
Support MacOS Sierra,Mac OS X Snow Leopard – OS X El Capitan

MobileTrans - transfer data from phone to phone

Key Features of MobileTrans

Transfer data between mobile phones

Transfer phone data(contacts, messages, calendar, photos, music, videos, call logs, apps) between iPhone, Android phone, Windows Phone and Nokia Symbian phone. Support transfer all your contacts information, including names, phone numbers, job title, email, address, company name, social profile, etc.

Backup/Restore phone data

Backup phone data to PC/macOS – Backup iPhone, Android phone, Windows Phone and Nokia Symbian phone data to computer, keeping all the important data safe and secured.
Restore phone data from backup file – Restore backup files from iTunes, iCloud, Samsung Kies/Kies 3 or BlackBerry Desktop Suite to iPhone, Android phone.

Erase Android phone data

Wipe off everything on your Android phone in one click, which will keep your personal data out of the wrong hands, so that you can rest your heart if you want to sell or donate your device.

Supports all popular mobile phones

Work perfectly with Apple, Samsung, HTC, LG, Sony, Google, HUAWEI, Motorola, ZTE, and more smartphones. Fully compatible with major providers like AT&T, Verizon, Sprint and T-Mobile.

What to do if your Android or iPhone fails to connect MobileTrans?

Maybe there is something wrong when you try to connect Android phone or iPhone to Mobile Phone Transfer software, but please don’t be anxious, following below steps, your devices would be recognized.

For Android phone or tablet (Samsung, LG, HTC, Sony, etc.)

1. Make sure you have downloaded the latest of MobileTrans. You can check the software version by clicking the menu icon on top right of MobileTrans, and then click Check for updates to confirm this.

Update MPT software

You can download the latest of MobileTrans software here:
MobileTrans - Phone to Phone Transfer MobileTrans - Phone to Phone Transfer for Mac

2. Unplug and re-connect your Android device again. If it still fails, try another USB port.

3. Enable USB debugging mode on your Android phone or tablet.

For Android 4.4 or above

Connect your device to computer via USB cable and drag down the drop-down menu.


Tap the Connected for charging option and then select the Media device (MTP) or Camera (PTP) / Send images (PTP) option.


Note: For LG devices, they can be connected under Camera (PTP) / Send images (PTP) mode ONLY.

For Android OS 4.2 – 4.3

Navigate to Settings > About Phone > scroll to the bottom > tap Build number seven (7) times. You’ll get a short pop-up in the lower area of your display saying that you’re now a developer.


Go back and now access the Developer options menu, check “USB debugging” and click OK on the prompt.


For Android OS 3.0 – 4.1

Navigate to Settings > Developer options and enable USB debugging.


For Android OS 2.0 – 2.3

Navigate to Settings > Applications > Development > USB debugging.


4. Remove the old driver on your computer by right clicking My Computer>Manager, and re-install the driver according to below link.

For iPhone iPad iPod

1. Install the latest version of iTunes on your Windows or Mac from

2. Make sure you “Trust This Computer” when connecting iOS device to your computer.


3. Click Retry twice to see if your iOS device would be connected successfully.

res try

4. Unplug and re-connect your iPhone, iPad or iPod touch. If it still fails, try another USB hub.

How to use MobileTrans to transfer data between mobile phones?

Following below guide, you can use MobileTrans to transfer contacts, messages, call logs, calendar, photos, music, video and apps between mobile phones. In this guide, we’ll show you how to transfer phone data between iPhone and Android phone, which is also applicable to Nokia Symbian phone, Windows Phone 8, and Windows 10 Mobile.

Install MobileTrans on your Windows PC or Mac OS X after downloading, then open the software, you will see the intuitive interface.

Mobile Phone Transfer User Guide

Click on Phone to Phone Transfer module, the software will remind you to connect a source phone and a destination phone via USB cables.

Mobile Phone Transfer User Guide

After connecting, MobileTrans will detect your devices automatically. Next, check the files that you would like to transfer.
Tip: You can switch the source phone and destination phone by clicking on the Flip button.

Mobile Phone Transfer User Guide
Click on Start Transfer to do the transfer job. For efficiency, don’t disconnect the devices until the process is complete.

Mobile Phone Transfer User Guide

MobileTrans - Phone to Phone Transfer MobileTrans - Phone to Phone Transfer for Mac

Spotify Downloader, download music from Spotify to MP3 on computer

What is Spotify?

Spotify is the world’s most popular on-demand music streaming service. As of June of 2015, it had over 75 million users listening to a library of over 30 million songs. Spotify lets you listen to as many songs as you want, organize your favorite music into a playlist, browse or search music by artist, album, genre, playlist, or record label. If listen to music most often at home, you can use Spotify on your Windows or Mac computer; if want your tunes on the go, you can use Spofity on your iPhone, iPad, Android phone or tablet, Windows Phone, or BlackBerry, etc.

Spotify is free on computer, you can create playlists and share them to your friends. However, it is not free on mobile devices. If you want to use Spofity on iPhone, Android, Symbian, Windows Phone or Blackberry, you have to pay $9.9 per month for the Spofity Premium. Spotify Premium improves audio quality with faster streaming and better technology, and offers additional services not available with an other version geared especially towards users on the go. Listeners who subscribe to Spotify Premium will be able to play music offline on their mobile devices and through variable music systems.


Spotify Downloader

If you don’t want to pay for Spotify Premium, you can still listen to Spofity music on your mobile devices, that is using TunesGo software as a Spotify Downloader. TunesGo is available for both Windows and Mac computer. You can use this software to download music from Spotify as .mp3 format, and then transfer to your mobile devices, such as iPhone, iPad, iPod, Android phone or tablet. With TunesGo, you can listen to Spofity music from today’s pop hits to yesterday’s classics on the go. Except for Spotify, TunesGo also lets you download music from other streaming websites, such as YouTube, Vimeo, Vevo, Soundcloud, Mtv, etc. Free to try the demo to evaluate it on your computer.

TunesGo, transfer music between Spotify and iOS TunesGo for Mac, transfer music between Spotify and iOS

How to download music from Spotify?

Open TunesGo, click Download option on the left menu, then copy and paste your favorite Spotify music URL to the download box, and click download icon.

How to download music from Spotify

The download process will begin, just wait for a few seconds.

How to download music from Spotify

You will find the downloaded Spotify music in the Downloaded option. Connect your mobile device to computer, and select the song, click Export menu, you can transfer the downloaded Spotify music to your mobile device.

How to download music from Spotify

iTunes to USB, transfer iTunes music/playlists to USB flash drive

I have lots of songs on my iTunes library, and I want to copy the music of certain playlists to a USB flash drive to play in my car radio. With iTunes, I can drag & drop music over to a USB stick, but then I just get all the files dropped into a single folder with no organization. In another word, iTunes does not let me simply drag the song title or playlist to my USB drive. Instead, I need to drag the individual music files to the external USB storage. Anyone who can help me?

TunesGo provides an efficient method for iPhone/iPad/iPod users copying their music or playlists from iTunes library to an external USB drive. Beside music, playlists, TunesGo also lets you transfer movies, podcasts, TV shows, iTunes U to flash USB storage device. Just with a few clicks, you can choose your favorite songs from iTunes library, and transfer to your external USB drive to enjoy them in your car, or anywhere else!

TunesGo, transfer music between iTunes and iOS TunesGo for Mac, transfer music between iTunes and iOS
Support Windows 10, 8.1, 8, 7, Vista, and XP
Support Mac OS X Snow Leopard – OS X El Capitan

2 steps to transfer iTunes music/playlists to USB flash drive.

Step 1: Download and install TunesGo on your Windows PC or Mac OS X, and launch it. The software will detect your iTunes content automatically.

iTunes to USB Transfer

Step 2: Plug your USB drive to computer, then select the songs or playlists in your iTunes library, and click “Export o My Computer” from “Export” drop-down list. Find your USB flash drive in the new window and copy iTunes songs to it.

Transfer iTunes Music to USB Drive

Tip: If need to transfer your songs from iPhone, iPad or iPod to an external flash drive, you can connect your iOS device to computer via USB cable, then select the songs on your iPhone, iPad or iPod and export them to your external USB storage device.


Samsung Kies Review, review Samsung Kies & Kies 3

Samsung Kies Review

Samsung Kies is a free software used to communicate between your Windows/Mac computer and Samsung mobile phone, tablets or other supported devices using a USB cable or wireless connection. It helps you efficiently transfer your contacts, messages, calendar, music, photos, videos, podcasts to/from computer and mobile device, backup device data on computer so that you can restore it in case of crashes or other issues, upgrade your device firmware and operating system, purchase of additional or special device features, etc.

Samsung Kies supports devices with Android 2.3.x through 4.2.x, while Kies 3 supports devices with Android Jelly Bean 4.3.x and up. Almost all Samsung Galaxy devices are supported by Samsung Kies and Kies 3, including Galaxy S6 & S6 edge, Galaxy S5, Galaxy Note 4, Galaxy S4, Galaxy Note 2, Galaxy S3 & S3 mini, Galaxy Note 2, Galaxy S2, Galaxy S, Galaxy Tab, Galaxy Mega & Mega 2, etc. Trying to use Kies with newer devices, or Kies3 with older devices, will result in an error message. So please download the correct version for your device from

How to use Samsung Kies? Please refer to below YouTube video from Samsung.

The Good
Samsung Kies does a lot of things for you. With it, you can sync contacts and schedule, sync music, photos and videos, upgrade firmware, add new contacts, backup and restore mobile phone data, purchase applications, create music playlist, subscribe to podcast, save take photos and videos, transfer contacts to new mobile phone, etc.

It’s pretty easy to use the Samsung Kies. Just by installing it on your Windows or Mac computer, then plugging your Samsung mobile device in with the provided USB cable. Kies will find it, and present you with a fairly simple user interface full of things you can do with it. On Windows computers, Kies includes a set of universal device drivers so you don’t have to fool with that, and it will automatically recognize your phone in case you have more than one.

The Bad
Some users complain that the Kies works slowly, and it doesn’t support Samsung mobile device well Mac computer. When connect Samsung device to Kies via USB, it does seem unstable, tends to cut out requiring users re-connect the cable, which make Samsung mobile users annoyed because it is time wasting to establish a simple USB connection.

Although Kies can manage multimedia files such as audio, video and photos, it limits to certain file formats, for example, Kies does not recognise .avi files. Kies does not list the songs by when you added them, so you are stuck manually taking time to upload songs to your phone one by one pretty much. This program is very confusing, frustrating, and slow.

Samsung Kies Alternative: MobileGo for Android (Windows & Mac)

The MoibleGo for Android is a smart application to manage your mobile device data, both Android and iOS devices are supported. For Android device users, you can backup and restore your Android phone or tablet in one mouse click, install apps, transfer music, videos, photos, contacts, messages and documents to/from computer, send messages from computer, etc. For iOS users, you can clean up your iPhone, iPad, iPod touch to save valuable space, backup and restore iOS device data, import iTunes music & videos, mange contacts, messages, photos and more.

Mobile Data Transfer Mobile Data Transfer

Mobile Data Transfer

Download and Install USB Driver for Android Phone/Tablet

USB Driver is essential for Android users to connect Android device with PC. By installing USB Driver on computer, you can easily access your Android phone or tablet right from your PC or Mac, transferring data such as pictures/videos/music, syncing Android to PC, flashing official firmware, rooting Android phone or tablet, etc. Almost all Android device manufactures put the Android USB drivers on their official websites for users’ downloading. Here, we have complied a list of all the major manufactures and links to their Android USB drivers, hope it helps.

Android USB Driver

Download Android USB Driver for Windows

Google: Download Google USB Driver
Samsung: Download Samsung USB Drivers or Download Samsung Kies (comes with driver)
HTC: Download HTC Sync Manager
LG: Download LG USB Driver
Motorola: Download Motorola Device Manager
Sony: Download Sony PC Companion
Asus: Download Asus USB Drivers
Download Nexus 7 USB Drivers
Huawei: Download HiSuite (drivers included)
ZTE: Download ZTE USB Drivers

Install Android USB Driver for Windows

1. Extract/unzip the downloaded USB driver from the above list.
2. Turn your Android device to download mode and connect it to computer through USB cable.
3. Windows should detect your device (if not, then try connecting with different USB port. If you are desktop user, then use the USB port that place back of the CPU).
4. Go to Windows Device Manager. Right click on your detected device name and click on “Update Driver Software”.
5. Select Browse my computer for driver software and select driver folder.
6. Driver installation will start automatically.
7. Restart your computer when done.

Note: If you have downloaded the driver and run it properly but Windows still unable to recognize the driver, please go to Control Panel and uninstall previous USB Driver and re-install the driver according to the above steps.

Download Android USB Drivers for Mac – Android File Transfer

How to use Android File Transfer?

1. Download the app.
2. Open androidfiletransfer.dmg.
3. Drag Android File Transfer to Applications.
4. Use the USB cable that came with your Android device and connect it to your Mac.
5. Double click Android File Transfer.
6. Browse the files and folders on your Android device and copy files up to 4GB.

When the Android File Transfer is installed on your Mac OS X, you can freely transfer files between Android and Mac.

Connect Android to PC via USB Mass Storage mode or MTP/PTP

How do you connect your Android smartphone or tablet to your computer? Generally speaking, older Android devices support USB Mass Storage for transferring files to and from your computer. Modern Android devices use the MTP or PTP protocols. So that you can choose different USB connections according to your Android device.

Wifi: Transfer files by connecting Android to PC wirelessly
UMS: Connect Android to PC via USB Mass Storage
MTP: Connect Android to PC as MTP/PPT
Review: Review of MTP/PTP and USB Mass Storage connection modes

Connect Android to PC?via USB Mass Storage (UMS)

USB Mass Storage (also known as USB mass storage device class) is the standard protocol used by flash drives, external hard drives, SD cards, and other USB storage devices to transfer files between the host computing device and the USB devices. It was an older way for Android users connecting Android device to a computer.

When you connect your Android phone or tablet to your computer, you’d have to specifically tap a “Connect storage to PC” button to make the Android device’s storage accessible to the computer over USB mass storage. When disconnecting it from the computer, you’d have to tap a “Turn off USB storage” button.

Connect Android to PC via USB Mass Storage (UMS)

Connect Android to PC as MTP/PPT

MTP stands for “Media Transfer Protocol”. This kind of protocol is part of the “Windows Media” framework and thus closely related to Windows Media Player, allowing the transfer of music files on digital audio players and media files on portable media players, as well as personal information on personal digital assistants.

When Android uses this protocol, it appears to the computer as a “media device”. In practice, MTP functions a lot like USB mass storage. For example, an Android phone or tablet shows up in Windows Explorer so you can browse and transfer files. If you are a Mac user, you can use Google’s Android File Transfer (a simple MTP client) to transfer files back and forth on a Mac.

PTP stands for “Picture Transfer Protocol”. It was designed to be a standard protocol for communicating with digital cameras. When Android users this protocol, it appears to the computer as a digital camera. Any software program that supports grabbing photos from a digital camera will support grabbing photos from an Android phone when you select the PTP mode.

PTP works similarly to MTP. In this mode, your Android device will work with digital camera applications that support PTP but not MTP. Apple’s Mac OS X does support PTP, so you can use PTP mode to transfer photos from an Android phone or tablet to a Mac over a USB connection without any special software.

Connect Android to PC as MTP/PPT

Review of MTP/PTP and USB Mass Storage connection modes

It’s true that connecting an Android phone or tablet via USB Mass Storage is convenient, but there was an issue with this method of accessing files. When the computer was reading files stored on the SD card, these files was unavailable to the Android device itself. System files was separated within two folders “/data” for system storage and “/sd card” for USB storage on the same memory support. Usually the installed apps and system files goes to “/data” and the user data along with too little space for downloaded apps. These partitions couldn’t be resized without interfering with the Android system itself (rooting the device). Therefore, modern Android devices use different USB connection protocols, MTP and PTP.

Many Android devices now use the Android Operating System Jellybean (4.x) or newer. These Android OS 4.x and newer have been updated to now support the MTP (Media Transfer Protocol) and PTP (Picture Transfer Protocol) connection type?instead of USB Mass Storage Mode. In MTP mode, the Android device controls the input/output to the filesystem, so there is no risk of data loss because of cold disconnecting the device from USB. MTP allows you to use the SD card from both the Android phone and the computer at the same time, even to any desired number of them. With USB Mass Storage Mode, you only can do it from a device at a time, meaning that you have to unmount the SD card from the Android to view it on the computer, stopping apps, etc.

Transfer files by connecting Android to PC wirelessly

It’s very convenient to transfer files wirelessly than transferring files via a USB cable, and you don’t have to wait beside your PC until the transfers complete. So there are many apps developed for Android users to transfer files between their Android devices and PCs over WiFi. When you go to the Google Play store and search on “wifi transfer”, which will present you the top rated apps that do the transfer job without a USB cable, such as AirDroid, WiFi File Transfer, and ES File Explorer, X-plore File Manger, AndroZip File Manager, etc.

Wifi: Transfer files by connecting Android to PC wirelessly
UMS: Connect Android to PC via USB Mass Storage
MTP: Connect Android to PC as MTP/PPT
Review: Review of MTP/PTP and USB Mass Storage connection modes

The Top 3 Rated Apps for transferring files between your Android and PC

The free AirDroid lets you manage and control your Android devices from a desk web browser. It can be used to receive and send files wirelessly between your Android device and PC, and lets you view pictures/videos or listen to music on your Android phone or tablet. It even allows you to send text messages from your computer through your phone, etc. Visit this webpage, which tells you how to transfer files between an Android phone and a PC using WiFi.

The Top 3 Rated Apps for transferring files between your Android and PC

WiFi File Transfer has two versions: Free and Pro ($1.40). With a wireless connection, you can transfer files from multiple machines on your wireless network. The only limitation of the free version is that you can’t upload files larger than 5MB, so many Android users use the Pro version to upload large files. Using WiFi File Transfer, please refer to this website.

WiFi File Transfer

ES File Explorer is a free Android tool for managing files and applications. For one hand, you can easily move, copy, rename or delete files or folders on computer. On the other hand, your can install, uninstall, backup apps, and a note editor for editing text so that you don’t need to install too many other apps on your Android device. According to this link, you can access Android Device via FTP on Mac/PC Using ES File Explorer.

ES File Explorer

Install & Uninstall Mobile Phone Transfer software

Install & Uninstall Mobile Phone Transfer on Windows PC

Download the Windows version of Mobile Phone Transfer. Double-click the program after downloading, then start to install it on your Windows PC.

Install Phone Transfer

From your Windows Start menu, click Control Panel -> Uninstall a program in Programs, select “Wondershare MobileTrans”, right-click Uninstall to uninstall the software from your PC.

Uninstall Phone Transfer

Install & Uninstall Mobile Phone Transfer on Mac OS X

Download the Mac version of Mobile Phone Transfer. Once the download completes, double-click the application, then drag & drop it into the Applications folder.

Install Mobile Phone Tranfer

Click Finder, select Applications, find “Wondershare”, drag & drop it into Trash.

Uninstall Mobile Phone Transfer